Innovation is a process, not a roadmap
I often hear of a company’s innovation roadmap. I’m always perplexed: How can something that is by nature amorphous have a blueprint? Vagueness is associated with risk, but I’ll argue tha...
The perils of incessant teamwork
During a casual evening conversation, a startup CEO asked me, “What are the qualities we should be looking for in a good remote [any] employee?” My instinctive answer was, “Someone who f...
The more choices you offer, the less you sell
“So many customer requests, so many features to build.” We all feel the pressure to build a do-it-all product, which caters to every customer need. Earlier in my career, we were building...